The initial cost for a Keenon robot can be significant. For example, a T10 model has a base price of $19,500, and with installation ($1,500) and shipping ($950), the total comes to over $18,000 before taxes. Financing is a common concern, and options through local banks like FHB are available, offering lease terms of three to five years.
Each Keenon robot comes with a standard one-year parts-only warranty from the manufacturer. For more comprehensive coverage, an all-inclusive service plan is offered at an additional monthly cost of around $200 per unit. This plan covers parts, service, support, and software updates. It's important for customers to decide whether to opt for this extended support or handle maintenance on an hourly-rate basis after the first year. Support can often be handled remotely, but Takahashi Robotics & Shakabots’ local teams are also available for onsite visits when needed.
Keenon robots are designed to work effectively in crowded environments. They are equipped with advanced navigation technology, including stereo vision sensors, 3D vision for obstacle avoidance, and LiDAR to safely maneuver around people and objects. Models like the Butlerbot W3 use a high-accuracy survey LiDAR to ensure reliable passability in complex settings.
Yes, several Keenon models are capable of multi-floor operation. The Butlerbot W3 and the heavy-load S100 courier robot, for instance, can integrate with building systems to use elevators, allowing them to deliver items or transport meals across different floors of a hospital or hotel.
What is the battery life and how do the robots recharge?
Battery life varies by model, with some robots running for up to 8 or 12 hours on a single charge. Most Keenon robots feature an auto-charge function, allowing them to return to their charging stations based on a preset schedule or when their battery is low. For continuous operation, some models like the S100 courier robot offer a battery swapping design.
The ROI depends on the specific application. In some cases, the return is almost instant, as seen with a client whose customer satisfaction scores jumped by 9 points after deploying five robots. The main value comes from freeing up staff from repetitive tasks, allowing them to focus on higher-value activities. The robots work continuously without sick days or medical costs, offering a more predictable and often lower monthly cost than a human employee
The robots are designed to be simple to use. For example, the S100 is described as "plug-and-play" with pre-installed software for instant deployment. Local partners provide onsite training and ongoing customer support to ensure staff are comfortable operating the technology.
Yes, customization is available for certain models. The S100 heavy mover, for example, can be equipped with a custom add-on designed to hold specific food trays for hospital meal delivery. Its shelves are also customizable. This allows businesses to adapt the robots to their unique operational workflows.
The stated goal of introducing robotics is to "work smarter not harder" by automating mundane or labor-intensive tasks, thereby freeing up human employees to focus on higher-level operations and improving their quality of life. The aim is to augment the existing workforce, not replace it. Furthermore, the growth of the robotics industry is intended to create new high-value jobs in areas like technical support, sales, and service.
Prospective customers are encouraged to meet for a discussion and demonstration to see how the robots can benefit their business. Local partners host regular demo events at various venues like restaurants, shopping centers, and conferences to showcase the robots' capabilities in real-world settings. The first step is a meeting with our Takahashi Robotics & Shakabots team to educate decision-makers and plan an integration strategy.